Privacy policy
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TRAMITE ITALIA SL informs the users of its website and its clients about the processing of their personal data, pursuant to Articles 13 and 14 of Regulation (EU) 2016/679 (GDPR) and Ley Orgánica 3/2018 (LOPDGDD).
Key information
| Item | Summary |
|---|---|
| Controller | TRAMITE ITALIA SL, NIF B56839335 |
| Purposes | Responding to requests for quotations, providing the services requested, complying with legal obligations and, with consent, sending communications and measuring use of the website |
| Legal basis | Pre-contractual measures and performance of the contract, legal obligations, consent |
| Recipients | Providers that process data on behalf of the Firm and authorities competent for the applications; no disclosure for commercial purposes |
| Rights | Access, rectification, erasure, objection, restriction and portability, as well as the right to lodge a complaint with the Agencia Española de Protección de Datos |
Controller
TRAMITE ITALIA SL, NIF B56839335, Carrer Josep Anselm Clavé 8, 6º 2ª, 07002 Palma (Illes Balears). For any matter relating to personal data: legal@tramiteitalia.com.
Purposes, legal basis and retention
| Purpose | Legal basis | Retention |
|---|---|---|
| Responding to requests for quotations sent through the website, by email or by telephone | Pre-contractual measures requested by the data subject (Article 6(1)(b) GDPR) | 12 months from the request, if no engagement follows |
| Providing the service requested: preparation and submission of applications to Italian, Spanish and other countries' authorities | Performance of the contract (Article 6(1)(b) GDPR) | For the duration of the engagement and, thereafter, for the limitation period for legal actions (5 years, Article 1964 Código Civil) |
| Invoicing and accounting and tax compliance | Legal obligation (Article 6(1)(c) GDPR) | 6 years (Article 30 Código de Comercio) and 4 years for tax purposes (Ley General Tributaria) |
| Communications about the Firm's services | Consent (Article 6(1)(a) GDPR) or, for clients, legitimate interest relating to similar services (Article 21.2 LSSI-CE) | Until consent is withdrawn or an objection is made |
| Recruitment (applications and CVs) | Consent of the data subject and pre-contractual measures | 12 months from receipt |
| Statistics on use of the website | Consent, given through the cookie panel (Article 22.2 LSSI-CE) | As set out in the cookie policy |
At the end of the periods indicated, the data are blocked, retained solely at the disposal of the authorities for the period provided by law (Article 32 LOPDGDD), and then erased.
Data processed for applications
- In order to handle applications, the Firm processes identification, contact and civil status data of the client and, where the application so requires, of the client's family members or ancestors (for example, in citizenship applications). These data are provided by the client, who warrants that they are authorised to disclose them.
- Some applications involve criminal record certificates. Such data are processed exclusively for the engagement entrusted by the data subject, under the responsibility of a lawyer admitted to the Bar, with restricted access and retention limited to the time necessary for the application.
- Provision of the data requested is necessary for the service to be provided: failing this, the Firm cannot handle the application.
Recipients
- Authorities and offices competent for each application (consulates, Italian municipalities, Registro Civil, Oficinas de Extranjería, ministries, courts), as well as sworn translators and couriers, where necessary to provide the service.
- Processors that provide services to the Firm under a contract pursuant to Article 28 GDPR: Zoho Corporation B.V. (client management, with data hosted in the European Union), [DA COMPLETARE: fornitore di hosting del sito] and [DA COMPLETARE: fornitore del servizio di posta elettronica].
- Google Ireland Limited (Google Analytics), only if the user has accepted statistical cookies.
International transfers
Some providers may access the data from third countries: technical staff of the Zoho group (including in India) for support activities, on the basis of standard contractual clauses approved by the European Commission; Google, for website statistics, on the basis of the EU-US Data Privacy Framework (Commission Implementing Decision (EU) 2023/1795) and standard contractual clauses.
Rights of the data subject
The data subject may exercise the rights of access, rectification, erasure, objection, restriction of processing and data portability, and may withdraw any consent given at any time, by writing to legal@tramiteitalia.com. If the data subject considers that the processing does not comply with the applicable legislation, a complaint may be lodged with the Agencia Española de Protección de Datos (aepd.es).
Minors
Minors under 14 years of age may not submit data through the website. Applications concerning minors are requested by their parents or by their legal representatives.
Security
The Firm adopts appropriate technical and organisational measures to ensure the confidentiality and integrity of the data, also in view of the professional secrecy by which the responsible lawyer is bound.
Legal information
References: Regulation (EU) 2016/679, Articles 6, 10, 13, 14, 28 and 45-46 · Ley Orgánica 3/2018, Articles 7, 11 and 32 · Ley 34/2002, Articles 21 and 22. Updated September 2026.